Return and Refund Policy

1. Return Eligibility

- Items must be returned within 30 days of purchase. - Items must be unworn, unwashed, and in their original condition with all tags attached. - Sale items and gift cards are non-refundable.  

2. Return Process

- To initiate a return, please contact our customer service team at pig2rig@yahoo.com with your order number and reason for return. - Once your return is approved, we will contact you. - Pack the items securely in the original packaging (if possible) and include the original receipt or proof of purchase.  

3. Refunds

- Once we receive and inspect your return, we will notify you via email. - If your return is approved, a refund will be processed to your original method of payment within 7-10 business days. - Please note that original shipping charges are non-refundable.  

4. Exchanges

- If you need a different size, please return the original item and once inspected we will arrange for your new item to be delivered / collected.  

5. Damaged or Defective Items

- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you.  

6. Return Shipping Costs

- Return shipping costs are the responsibility of the customer unless the item is damaged or defective.